Updated April 2022
We take the protection of your personal data very seriously and process it in accordance with the applicable legal provisions.
The following notes provide a clear overview of how we process your personal data when you visit our website https://kundenkonto.imetals.de/ (the " Website).
Personal data is any data that allows you to be personally identified directly or indirectly. You will find detailed information in relation to data protection in our Personal Data Privacy Policy (the "Policy") set out below.
The data processing on this Website is carried out by International Metal Service Süd GmbH, registered under number. HRB 77000, with registered office at Willstätter Straße 13, 40549 Düsseldorf, telephone number +49 911 8 33 05-0 and email address info@imetals-sued.de .
On the one hand, your personal data are collected when you communicate them to us. This can be data that you enter in a contact form, for example.
On the other hand, data, including personal data, are automatically collected by our computer systems when you visit our Website. This is mainly technical data (e.g. Internet browser, operating system or time of page consultation).
| Purposes | Legal base |
|---|---|
| User account management | Performance of a contract or pre-contractual measures |
| Analysis of your needs | Consent |
| Online chat and online contact form | Performance of a contract or pre-contractual measures |
| Customer and claim management | Legitimate interest of the data controller |
| Commercial prospecting (by email and SMS). | Consent (or legitimate interest in the case of active customers according to § 7 of the Act against Unfair Competition - UWG) |
| Monitoring the quality and continuous improvement of our products and services, including through the use of advanced data analysis technologies | Consent |
| Monitoring of our activities (reporting) | Legitimate interest of the data controller |
| Response to your possible requests to exercise your rights in relation to your personal data (see section on your rights) | Compliance with a legal obligation to which the data controller is subject |
| Audit of the Company in the event of an asset transfer project, asset purchase, merger, etc. | Legitimate interest of the data controller |
| Session cookies | Legitimate interest of the data controller |
| Third-party cookies, analytics cookies | Consent (see below) |
We process the following categories of data: first and last name, email address, company, JAC number associated with the company, position, customer need.
We process the following categories of data: browser type and version, operating system used, referring URL, host name of the accessing computer, date and time of server query, IP address.
At any time, you may exercise your rights of access, rectification, limitation, deletion or portability of the personal data we process, as well as, in certain circumstances, your rights of limitation or opposition under the conditions below, as well as the right to withdraw your consent where applicable.
You have the right to object at any time to commercial prospecting and profiling to the extent that it is related to such prospecting.
Furthermore, you have the right to file a complaint with the competent supervisory authority
You can contact us at any time to exercise your rights by writing to our data protection officer whose contact details are set out below.You can contact us at any time to exercise your rights by writing to our data protection officer whose contact details are set out below.
For processing that requires your consent, we will seek your consent. You may withdraw your consent at any time. To do so, you can contact our data protection officer whose contact details are set out below. The legality of the data processing carried out until the withdrawal is not affected by it. The withdrawal of consent does not affect the legitimacy of the processing carried out prior to the withdrawal.
If your personal data are processed for the purpose of prospecting, you have the right to object at any time to their processing; this also applies to profiling, insofar as it is related to such prospecting. If you object, your personal data will no longer be used for marketing purposes.
You have the right to request that personal data that we process automatically on the basis of your consent or in performance of a contract be transmitted to you or to a third party in a customary, machine-readable format.
Within the framework of the applicable legal provisions, you have the right to access your personal data at any time and, if necessary, to correct, block or delete such personal data.
You have the right to request the limitation of the processing of your personal data while we are responding to your request to exercise your rights.
You have the right to appeal to a competent supervisory authority, in particular in the country of your habitual residence, your place of work or the place of the alleged infringement.
We keep your personal data for the time necessary to fulfill the purposes mentioned above, plus the applicable statute of limitations. After these periods, we will delete your personal data.
Once the purposes have been fulfilled and for the period of applicable statutes of limitations, the personal data is archived. Access to the data is therefore restricted so that the personal data is not accessible in an active database.
We would like to draw your attention to the fact that data transmission over the Internet (e.g. communication by email) may have security breaches. A complete protection of data against third party intrusion is not possible. International Metal Service Süd GmbH implements state-of-the-art security measures within the framework of a duty of care.
This Website uses SSL or TLS encryption for security purposes and to protect the transmission of confidential content, such as orders or requests that you send to us as the operator of the Website. You can recognize an encrypted connection by the fact that the browser address bar changes from "http://" to "https://" and by the padlock symbol in your browser address bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We have appointed a data protection officer, with the following contact details: compliance@jacquetmetals.com.
Our Website sometimes uses cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more efficient and more secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them or until they expire. These cookies allow us to recognize your browser on your next visit.
You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do so, you may not be able to use all the features of this Website.
You can set your browser to inform you about the cookie settings and to allow cookies only in individual cases, to accept cookies in certain cases or to exclude them generally and to enable automatic deletion of cookies when you close your browser. If cookies are disabled, the functionality of this Website may be limited. Options for managing cookies are described in your browser's help menu.
We also use cookies to analyze your browsing behavior and third-party cookies.
The provider of the pages automatically collects and archives information in server log files that your browser automatically transmits to us.
In the event of your consent, we make use of the Google Analytics web analysis services from the company Google LLC., 1600 Amphitheatre Parkway, Mountain View, 94043 CA, USA, (“Google”). Google Analytics stores information on your use of this Website (incl. your IP address) in cookies. (Information on cookies can be found above in this Privacy Policy). The data stored in cookies by Google Analytics will be transmitted to a Google server in the US, stored there, and evaluated.
We would like to point out that your IP address on our Website has been masked before being forwarded to Google Analytics. Before your IP address is transmitted to Google servers in the USA, it is sent to a Google server in the EEA, where it is shortened in such a way that a personal reference is excluded. Only after this anonymization of the IP address is the shortened IP address transmitted to a Google server in the USA and stored there.
On our instruction, Google uses the transmitted data to evaluate your use of our internet presence, compile a report on the activities on the Website, as well as to render further services for us regarding the use of our Website. (Therefore, there is a data processing agreement in place between us and Google). The use of Google Analytics therefore serves the purpose of continuously improving our internet presence and to optimize your user experience.
The data collected with Google Analytics is automatically deleted after 14 months.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be created to prevent the collection of your data on future visits to this Website: disable Google Analytics. As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this Website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you’ll have to click this link again, if you delete your cookies.
For more information on the management of user data in Google Analytics, see the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
| Cookies | Purpose | Storage time |
|---|---|---|
| 1. Necessary cookies | ||
| __cfduid | Identification of reliable web traffic | 1 year |
| NSC_# | Web traffic distribution to optimize response time | 1 day |
| PHPSESSID | Retention of user settings | Duration of the session |
| TawkWindowName | Functionality of the Website dialog box | Duration of the session |
| Hl | Identification of the Website locale | 1 year |
| 2. Preferences | ||
| SS | Functionality of the Website dialog box | Duration of the session |
| 3. Statistics | ||
| _ga | Registration of a unique identifier to generate statistical data on the use of the Website | 2 years |
| _gat | Cookie from Google Analytics to decrease the rate of queries | 1 day |
| _gid | Recording of a unique identifier to generate statistics on the visit of the Website | 1 day |
| _hjid | Unique session identifier for statistical purposes | 1 year |
| collect | Sends device and visitor behavior data to Google Analytics. Tracks the visitor across devices and marketing channels | Duration of the session |
| TawkConnectionTime | Visitor recognition to optimize the operation of the dialog box | Duration of the session |
| tawkUUID | Analysis of the interaction between the user and the Website chat | 6 months |
| __tawkuuid | Visitor identification via login information to provide online help via messaging. | 6 months |
| 4. Marketing | ||
| _hjIncludedInSample | Determination of the need to record or not the user's navigation in a space dedicated to statistics | Duration of the session |
| r/collect | Sending data about the visitor's device and behavior to Google Analytics. Tracking the visitor on other devices and marketing channels. | Duration of the session |
Our Website uses plugins from the YouTube service. The pages are operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
In addition, YouTube may store various cookies on your device.
If you are logged into your YouTube account, you can allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
You can find more information about the processing of user data in the YouTube Policy at:https://policies.google.com/privacy?hl=en.
This page uses the Google Maps mapping service via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. IMS has no influence on this data transfer.
For more information on how we handle user data, please see the Google privacy policy:https://policies.google.com/privacy?hl=en.
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our Websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The purpose of reCAPTCHA is to check whether the data entered on our Website (e.g. in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the user on the basis of various characteristics. This analysis starts automatically as soon as the visitor enters the Website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay on the Website or mouse movements made by the user). The data collected during the analysis is transmitted to Google.
You can find more information about Google reCAPTCHA and Google's privacy policy at the following links https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/android.html.
